Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mamaafrique.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, phone number for mobile money), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties as described below;
1.We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
2.Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or
Terms Of Services
These terms and conditions of sale (“Terms and Conditions”) apply to the Site. By accessing the Site, you confirm your understanding of the Terms and Conditions. The Site reserves the right, to change, modify, add, or remove portions of the Terms and Conditions at any time. Changes will be effective when posted on the Site with no other notice provided. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.
EXECUTION OF THE AGREEMENT
Your order represents an offer to execute a Purchase Agreement. When you make an order or add to cart the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process, we will send you an e-mail to confirm receipt of your order and explain all relevant details (Order Confirmation). Your Order Confirmation does not represent acceptance of the Agreement. Instead, it confirms receipt of your order.
It becomes a Purchase Agreement only when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product. Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.
PRICING
All prices on mamaafrique.com website are shown in the following currencies:
- AED (United Arab Emirates Dirham)
Please Note:
- Shipping costs will be added to these prices. Shipping costs information is displayed on our website and can be checked at the time of ordering. Prices at the time of order are correct, errors and omissions excepted.
- Depending on your country, you might be subject to import duties and or taxes imposed by your country. These costs are your expense and will be required to pay to the courier company on the delivery of the shipment.
PAYMENTS
Payments for all orders and purchases on the site are considered complete when made in full. Orders for which payments are yet to be completed shall not be processed.
Once you complete your order, you will get a text notification or email with a payment link. The link redirects you to select either Card or Mobile payment option, for you to complete the purchase.
INDEMNITY
You agree to indemnify us, our affiliates, officers, directors, agents and/or employees free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions of sale.
GOVERNING LAW
These Terms and Conditions shall be interpreted and governed by the laws in force in United Arab Emirates. Each party hereby agrees to submit to the jurisdiction of the United Arab Emirates courts and to waive any objections based upon venue.
ARBITRATION
Any questions in dispute, controversies, or differences arising out of the implementation, interpretation, performance of these Terms and Conditions, shall be finally settled through arbitration by a single arbitrator to be appointed in accordance with the rules of Federal Law No. (6) of 2018 on Arbitration. The arbitration shall take place in Dubai and every award made under this Clause shall be subject to and in accordance with the provisions of the Federal Law No. (6) of 2018. To the extent permissible by law the determination of the Arbitrator shall be final. Notwithstanding the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through competent courts.
We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Sale to any third party.
NOTICE OF COPYRIGHT INFRINGEMENT
If you have any complaints with respect to the infringement of your copyright, kindly write to the following address: [email protected]
Where you believe that your intellectual property has been infringed upon on our website, please notify us by email it to (insert physical address and email address for copyright complaints). We expeditiously respond to all concerns regarding copyright infringements.
We request that you provide the following information along with your complaint:
- A physical or electronic signature of the person authorized to act on behalf of the owner of the copyrighted work for the purposes of the complaint.
- A proper description of the copyrighted work claimed to have been infringed.
- A description of the location of the infringing material on our Website.
- The address, telephone number or e-mail address of the complaining party.